Introducing The Snack Pantry: Customize All Your NatureBoxes!
Many people tell us they love picking which snacks they want in their next NatureBox, which we're really thrilled about! However, we wanted to make it possible for you to choose snacks for future boxes as well - not just the next one. Today we’re excited to launch the Snack Pantry, which is a brand new way for you to customize and manage all of your NatureBoxes.
To learn more about the Snack Pantry, check out this video. We’ve also highlighted some key features below, so feel free to just keep reading!
If you want your very own snack pantry, sign up with NatureBox today to get 50% off your first box!
What is the Snack Pantry?
The Snack Pantry is a list of snacks curated by you, according to your personal tastes and preferences. Every month, we will take the top five snacks from your Pantry (plus any add-ons you chose -- more on that below), pack them up, and ship them right to your door. After that, we’ll take the next five snacks in the list and pull them up to the top of your Pantry, so you can see which snacks we’ll be sending the following month.
We'll also use the Pantry to determine which snack to send you in the event that we need to substitute one of your selections. For example, if we are not able to send you the third snack in your Pantry during a given month, we'll send you the snack in the sixth spot instead. The snack in slot three will remain in your Pantry until we can send it out to you.
How can I start using my Snack Pantry?
To view your Snack Pantry, visit naturebox.com/mydashboard and log into your account. You’ll see that your Pantry includes two sections:
- My Next Box: Here you will see the five snacks to be included in your next NatureBox, as well as any add-on snacks you selected.
- Snacks for upcoming boxes: This section shows which snacks will be included in future shipments. This list can be as long as you want, so don’t be shy about adding snacks to your Pantry!
Now, here are some basic tips on how to use the Pantry:
- To change the position of a snack: click on the snack you want to move, drag it to a new position, and drop it! You can even drag a snack from an upcoming box into your next box, or vice-versa.
- To remove a snack: look for the edit link, just to the right of the snack name, and select “remove this snack”.
- To receive a specific snack every month: click edit and choose “always send”. If you change your mind, just select “unlock”.
- To get a “surprise snack”: If you want us to choose a surprise snack for you, click the purple “surprise snack” button. You can also swap out any snack for a surprise item by clicking edit and then “surprise me".
How do I add snacks to my Pantry?
Add snacks to your Pantry by visiting our Snack Catalog and clicking the green “add to pantry” buttons.
As you’re browsing the catalog, click “Pantry” in the top right corner to see a quick view of the snacks in your next box. To view the full pantry again, click on your name, next to the gear, in the top right corner.
Can I add more snacks to my next box?
Yes! You can always purchase “add-on” snacks for just $3. To add add-ons, drag a snack from the "snacks for upcoming boxes" to next. If your box is full, we’ll display a modal so that you can add this snack for a small extra fee.
I’m stuck! Who can I contact for help?
Our FAQ page includes additional information about the Pantry -- check it out here. If you have additional questions, you are always welcome to send us an email (support AT naturebox.com) or call us at Monday to Friday 7am-5pm PST.
Sign up with NatureBox today to get 50% off your first box! You'll be able to create your very own snack pantry right away!